We will then contact you with the appropriate action. If you have not received any information after contact with Australia Post, please contact us to confirm that the details for delivery logged with us are correct.If you have not received your delivery following the estimated timeframe, we advise you to contact your local post office first, as the parcel may be there awaiting your collection.Please be aware that the delivery time frame may vary according to the area of delivery and due to various reasons, the delivery may take longer than the original estimated timeframe. Delivery with Standard Australia Post usually happens within 2-10 business days from time of dispatch.You can track your delivery by going to AusPost tracking and entering your tracking number - your Order Shipped email will contain this information for each parcel. Tracking delivery Saver Delivery: Australia postĪustralia Post deliveries can be tracked on route with eParcel. you have provided us with incorrect address details, item was not collected from post office etc.) you will be required to re-pay the postage cost. Should your parcel be returned to sender due to no fault of Dymocks (i.e. stock discrepancies, manufacturing fault, damage) any additional postage charges will be refunded. If Dymocks cancels an item/s from an order, or you (the customer) have opted to cancel due to fault of Dymocks (i.e. You will also be required to pay for the item/s postage back to our warehouse. If you (the customer) opt to cancel or return an item/s from an order, there will be no refund of postage charges. Your order may come in multiple shipments however you will only be charged a flat fee as per the information outlined on this page.Ģ-10 days after the item/s have been dispatched from our warehouse.ġ-2 days after the item/s have been dispatched from our warehouse.ġ The estimated delivery period after the order has been dispatched via your chosen delivery method.Ģ Please note this service does not override the status timeframe "SHIPS IN", as this is how many business days it takes for Dymocks to receive the item.Īll our estimates are based on business days, as we cannot guarantee shipping and delivery on holidays and weekends. Items in order will be sent as soon as they are available. Price per order for 1 item Australia wide
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